Fastest channel
Call the locksmith
For urgent door, lock or vehicle situations, call and provide your exact location.
+351 961 195 956Direct locksmith contact
Contact Casa de Chaves Don Pedro
For urgent assistance, an estimate, scheduled work or in-store service, call and describe what you need. We confirm coverage, availability and conditions before dispatch.
- 24-hour emergencies subject to availability
- Store and mobile service enquiries
- Coverage and conditions confirmed before dispatch
Physical store
Keys, locks and products
Call before travelling to confirm the service address, opening times and availability.
View store and cataloguePhotos and details
Prepare the information
Photos, references and an accurate description help identify the right service, but do not replace an on-site assessment.
Safety first
Is anyone at immediate risk?
If a child or vulnerable person is locked inside, or there is smoke, gas, a medical emergency or another immediate danger, contact 112 first. Then call the locksmith if access assistance is still required.
Help us assess the request
What to provide when contacting us
Clear information makes it easier to confirm coverage, choose the correct equipment and provide an initial estimate.
Exact location
Address, location or postcode where assistance is needed.
Urgency and timing
Tell us whether access is blocked now or the work can be scheduled.
Door, lock or vehicle
Describe the mechanism, vehicle and what happened before the problem.
Photos or references
When safe, send useful images, measurements, model or reference.
Choose your service
Common locksmith requests
Frequently asked contact questions
A phone call is the fastest channel. Provide the exact location and describe the problem with the door, lock, key or vehicle.
Ready to explain what you need?
Call and confirm the right service, coverage, availability and conditions.