Terms of use
1. Operator
This website is operated by Casa de Chaves Don Pedro. Email: aberturas24h.info@gmail.com.
2. Quotations and service
Website prices, arrival estimates and availability are indicative. The final scope and price must be confirmed before travel or work begins. Urgent attendance depends on technician availability, distance, time and the specific lock or vehicle.
3. Authorisation and safety
The customer may be asked to prove ownership or lawful authority to access the property, vehicle or equipment. We may refuse work when authorisation cannot be verified or safety may be compromised.
4. Orders, cancellation and warranty
Product orders are confirmed directly with our team and there is no online payment on this website. Cancellation conditions, travel charges and warranties depend on the accepted quotation, product and applicable consumer law. Any visible defect should be reported promptly with the service or invoice reference.
5. Complaints and disputes
Consumers may use the competent Portuguese consumer dispute resolution entity where legally applicable.