Lost or stolen keys
If a key can be linked to the address, making another copy does not invalidate it. Replacing the cylinder or lock restores key control.
Residential and commercial lock replacement after lost keys, failure, moving home, a tenancy change or a security upgrade. Call to confirm the appropriate service, location and availability.

On-site coverage
On-site service in Lisbon, Areeiro and every active coverage location. Open the local page for available details and call to confirm the exact address.
Complete lock replacement may be appropriate after internal failure, damage, incompatibility, severe wear or when changing to a different locking system. It is not always necessary: if the lock case remains sound, replacing the cylinder may restore key control with a simpler intervention.
The work is carried out at the property across the active service locations shown on this website. Before dispatch, provide the exact address, door type, what happened and clear photographs of the lock and cylinder when safe to do so.
After assessment, compatible options, required hardware and service conditions are explained. The decision should consider the door, frame, escutcheon, cylinder measurements, number of keys and required access control rather than appearance alone.
Security and access control
Not every incident requires a complete new lock. Assessment determines whether repair, cylinder replacement or a complete replacement is appropriate.
If a key can be linked to the address, making another copy does not invalidate it. Replacing the cylinder or lock restores key control.
After a purchase or tenancy change, it may be impossible to know how many older copies remain in circulation.
Returning a key cannot prove that no copy exists. Review access when a person's authorisation ends.
A sticking key, stiff mechanism, looseness or unreliable operation should be assessed before the door becomes fully blocked.
Damage or signs of manipulation require inspection of the door, lock, cylinder and protective hardware as a complete system.
An upgrade may combine a suitable cylinder, external protection and correct installation for the existing door.
The right solution depends on the affected component and the purpose of the work.
May be enough when the lock works correctly but a new controlled set of keys or a replacement for a worn cylinder is required.
May be necessary after internal failure, damage, corrosion, incompatibility or a move to a different locking system.
May resolve repairable faults or alignment problems. A misaligned door can damage new hardware and shorten its life.
The initial call helps prepare the work and avoids travelling with incompatible hardware.
Security depends on the complete assembly and installation, not one advertised feature.
Automatically linked from the blog
Practical articles related to this service, written to help you make an informed decision.
A practical checklist for choosing the right service and confirming dispatch, estimate and access authorisation.
Read articleMoving, renting and changes in shared accommodation raise one important question: who may still hold a key? Learn how to review and improve door security.
Read articlePrice depends on time, distance, door type and materials. Learn which questions help you obtain a clear estimate.
Read articleOpen the service that matches the condition of the mechanism and the access situation.
Renews the key set when the existing lock remains compatible and functional.
Assessment of jammed, misaligned, worn or unreliable mechanisms.
Planned installation of compatible hardware for the door and intended use.
Assistance when access is blocked, with assessment before parts are replaced.
Electronic access options subject to compatibility and technical assessment.
Compatible key duplication exclusively at the physical shop.