A door that will not open does not always require destructive work. A 24-hour locksmith should first identify the door, lock and circumstances so that the right response can be prepared.
Situations requiring urgent assistance
- You cannot access your home, shop or office.
- Your keys are lost or may have been stolen.
- A key has broken inside the cylinder.
- The lock is jammed, spins freely or shows signs of attempted entry.
- You need a technical assessment for vehicle access.
If a child or vulnerable person is trapped, or there is smoke, gas or a medical risk, call 112 first. A locksmith restores access but does not replace the emergency services.
Details to provide by phone
Give the exact location, property or vehicle type, visible lock brand and what happened before it failed. Photos may help the initial assessment. Confirm availability, travel and an estimate before the technician is dispatched.
The aim is to use an appropriate and, where possible, non-destructive method. Identification and evidence of legitimate access may be requested for your protection.
Casa de Chaves Don Pedro has a physical shop in Lisbon and provides on-site assistance across Lisbon and selected South Bank locations. Urgent availability must always be confirmed by phone.